Telemedicine can be useful for medical concerns that can be evaluated through a conversation, visual assessment, or review of existing health information. Whether a virtual visit is suitable depends on the symptoms, medical history, and type of evaluation needed.

Depending on the patient's needs, a telemedicine visit may be appropriate for:

• Certain common illnesses: Discussing symptoms such as a sore throat or cold-like illness to determine appropriate next steps.
• Follow-up care: Reviewing progress after a previous appointment and discussing ongoing concerns.
• Medication questions: Discussing current medications, treatment plans, and possible concerns.
• Patient education: Reviewing health information, care recommendations, and questions about managing a condition.
• Geriatric consultations: Discussing age-related health concerns, complex care needs, and questions involving older adults and their families.

Some conditions require a physical examination, diagnostic testing, or urgent in-person care. The physician can help determine the appropriate next step based on the information available during the visit.

A virtual medical appointment may be useful for patients who need medical guidance but would prefer to avoid unnecessary travel when an in-person visit is not required.

Telemedicine may be a convenient option for:

• Existing patients: People who need an appropriate follow-up appointment or want to discuss ongoing concerns.
• Patients with limited mobility: Individuals for whom traveling to the clinic can be difficult.
• Older adults and their families: Patients and caregivers who want to discuss geriatric health concerns or care recommendations.
• Patients seeking guidance for certain symptoms: Individuals whose concerns may be assessed initially through a virtual consultation.
• Families coordinating care: Relatives who need to participate in a discussion about an older adult's health, with the patient's permission and appropriate arrangements.

Not every patient or condition is suited to virtual care. Contact Village Physicians to discuss your circumstances and find out whether a telemedicine appointment is available and appropriate.

A little preparation can help you get more from a virtual medical visit. Before your appointment, take a few minutes to organize your information and check your device.

Before your visit:

• Use a smartphone, tablet, or computer with a working camera and microphone if video is required.
• Find a quiet, private location where you can speak comfortably.
• Have your current medication list and relevant medical information available.
• Write down your symptoms, questions, and any changes since your last appointment.
• If the visit concerns an older family member, ask the office how a caregiver can participate appropriately.

During the appointment, describe your symptoms and concerns as clearly as possible. Your physician will discuss recommendations and explain whether additional testing, an in-person examination, or follow-up care may be needed.

When scheduling, ask the office which technology to use and whether any forms or instructions must be completed beforehand.